ENME

IT Services

By Department | College | University

Department

Mechanical Engineering Information Technology (MEIT) provides information technology support to the faculty, staff, and graduate students of the Department of Mechanical Engineering to advance the Department's research goals.

MEIT provides the following services:

  • A Help Desk for Technical Support and Consultation regarding the services below:
    • Installation, maintenance and recovery of over 1500 devices across 7 buildings, 75 offices, 50 research labs, and 3 conference rooms
    • Advice and assistance with technology and equipment procurement
    • Distribution and installation of engineering specific software and services
    • High volume color and monochrome printing services
    • Ethernet jack activation and installation requests
    • Custom Virtual Machines (VM) to facilitate the needs of the Department
    • Custom technology installations to facilitate the needs of the Department
    • License server setup and maintenance
    • Domain and Active Directory services
    • Database services (coming soon)
    • Wiki services (coming soon)
    • SharePoint (Intranet) services
  • We also troubleshoot the following:
    • Network Issues
    • Hardware Failure
    • Virus / Malware Infections

College

Engineering Information Technology (EIT) provides information technology support to the faculty, staff, and students of the A. James Clark School of Engineering to advance the School's teaching goals.

EIT provides the following services:
 

  • A Help Desk for Technical Support and Consultation regarding the services below:
    • Over 35 technology equipped classrooms and conference spaces
    • More than 500 student seats for computer labs, both physical and virtual
    • Web applications, site development, and web maintenance for the Clark School of Engineering
    • On-going support and consultation for learning technologies, both online and in the classroom
    • A state-of-the-art technology infrastructure that is largely virtualized
    • The Engineering Copy Center, a one-stop shop for your printing, copying, scanning, and web and publication design needs
    • Distance Education Technology and Services for delivering courses at a distance via video conferencing and/or streaming media around the world

University

The Division of Information Technology (DIT) is an organization whose mission is to plan, maintain and enhance the IT resources for the entire UM campus.

DIT provides the following services:

New Users

Faculty | Staff | Graduate Students
Faculty

Before you arrive we ask that you contact us regarding the procurement of your office computer and related equipment. Be sure to include your current configuration (if any) and any changes you would like in your new configuration. If we have any questions we will be sure to contact you before creating a quote.

If you are new to the University you will need to create an account with the Division of Information Technology (DIT).

This process will create a Directory ID and give you access to most University services. The earliest this can be done is the day after Human Resources has added you to the University system. Once you have created your Directory ID (or if you already have one), we request that you stop by the MEIT office (088-0139) so we can introduce you to our services as well as those of the College and University.

If are a member of CALCE you will need to see Roy Arunkumar in the CALCE main office (089-1103) - he will give you a packet of information regarding the center and their policies.

Staff

If you are new to the University you will need create an account with the Division of Information Technology (DIT).

This process will create a Directory ID and give you access to most University services. The earliest this can be done is the day after Human Resources has added you to the University system. Once you have created your Directory ID (or if you already have one) you will need to stop by the MEIT office (088-0139) so we can introduce you to our services and set you up on our domain.

After you have been added to our system you should be able to log in to any of the PCs in the main office. Please see us immediately if your workstation does not have a PC or you are unable to login to the one provided. In the rare case that we need to purchase a new PC we will not be able to accommodate any variances from our standard configuration or software installation. The impetus behind this being that in the event of any software or hardware issue(s) we can swap out your PC and get you back to work with a minimum amount of downtime.

Please know that we do encourage you to request any peripherals or additional software that will help with your workflow.

Graduate Students

If you are new to the University you will need to create an account with the Division of Information Technology (DIT).

This process will create a Directory ID and give you access to most University services. The earliest this can be done is the day after Human Resources has added you to the University system. Once you have created your Directory ID (or if you already have one) we request that you stop by the MEIT office (088-0139) so we can introduce you to our services as well as those of the College and University.

If are a member of CALCE you will need to see Roy Arunkumar in the CALCE main office (089-1103) - he will give you a packet of information regarding the Center and their policies.

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